OUR MEALS

Why should you opt for fresh food?

While most existing pet food options may have the right balance of vitamins and nutrients for a pet to survive, I believe that our pets, like us, should get tasty and nutritionally complete, because we all know there is a BIG difference between surviving and thriving.
As pet health issues are rising at alarming rates, there is enough of scientific evidence that shows the health benefits of a fresh food diet, and clearly points out the dangers of many commercial pet food ingredients and manufacturing processes.
And as I have seen first hand, fresh food does have a positive impact on our pets, whether they are picky eaters or even seemingly healthy.
There really isn’t anything magical or extravagant about our Pawfectly Made meals. They are just real, fresh food meals, made convenient for you. It’s still pet food, but this is how pet food should be.


How do you know what kind of food my pet needs?

We work closely with vets to figure out the optimal meal plans for different combinations of the breed, age, activity level, ideal weight, and sensitivities. That way, we can ask you the right questions to create a plan that’s truly customized to your s’ characteristics and needs. After you start, our trusty team is here every step of the way to help monitor your ’s progress and make adjustments to your plan.


What is the quality of the ingredients? How are your recipes formulated?

All of our ingredients are human-grade and sourced from reputable food suppliers, local farms, and other human food purveyors that meet World class standards.
We do not use feed-grade ingredients, and we don’t process our ingredients to be shelf-stable, ensuring your pet gets the highest quality, most natural nutrients available. I have created recipes that are simple in nature. Every recipe uses human-grade proteins, mixed with farm-fresh produce, and wholesome grains. That’s is all.
You can find the specific ingredients lists for any recipe on each pack, with its nutrient content as well.


How are Pawfectly Made meals made?

Our meals are prepared in World class certified kitchens, where each recipe is gently cooked at low temperatures in hygienic and controlled conditions. The meals are then quickly chilled (not deep-frozen!) for safe shipping and your storage convenience.
Since we package and deliver the meals on a convenient weekly subscription, the meals are truly made fresh and never contain preservatives. They also have a shelf life of up to 7 days, if they remain in a chilled environment.


Do I need to refrigerate the food?

Yes! As we donʼt use any preservatives in our fresh recipes, it is essential that the meals are stored at a safe temperature. But it’s as convenient as putting our meals which come in compact sealed packs, in the fridge and using one pack a day.
It is ok if they arrive even cold to the touch, you just pop them into a fridge to chill and they are safe to feed to your cuties. When you are ready to feed your pet, just pull the pack out, cut and serve. It’s that simple.



YOUR SUBSCRIPTION

How much does this cost?

We have weekly and monthly subscription plans, which range between Rs. 125-rs. 225 per day accordingly, as per the pet’s size, requirement, and your subscription. All subscriptions include free delivery.
Think of this as an investment towards a happier, healthier pet, with no hassles of cooking, worrying, and ensuring your pet gets the best food daily.


What if my pet doesn’t like your meals?

If your pet doesn’t love our food you can opt for a refund OR return the food to us, which we donate the food to a shelter.


I forgot my password - how can I reset it to log into my Customer Account?

You can reset your account password by visiting this page You’ll receive a reset link in your email inbox where you can then input a new password.


Who made your website?

We did. (Maggie and Neo helped).



PACKAGING AND DELIVERIES

How do deliveries work? Do you ship nationwide?

We currently ship ONLY to certain communities in Bangalore.
our meal plans are delivered on a weekly basis, as 7 packs in each delivery, once a week. if you place the order from monday to friday, you get the delivery the next day, if you place your order on saturday, you get the delivery on monday and if you place the order on sunday, we deliver to you on tuesday. We do not deliver on sunday.
We let you know via whatsapp that your order is out for delivery an hour or two before delivery, so someone is there to receive the delivery and immediately store the meals in the refrigerator.
plans are customized to fit your pet’s needs and come in convenient serving packs to make feeding easy. if you opt for a monthly subscription, we perfectly time deliveries to make sure you never run out of food and you don’t have to worry about a thing


How flexible are the deliveries?

we are quite flexible with dates, not too flexible with time of the day. to ensure the food reaches you fresh, we have divided deliveries into locations and communities on a weekly basis, but we ensure the meals get to your home between 10am - 7pm, but we do inform you an hour or two before the order leaves our kitchen to be delivered to you.
If you wish to change the date of delivery of your order, you can log into your account, go to PROFILE ---> ORDERS ---> latest order no. and you will find a reschedule option next to the delivery date, where you can select you next delivery.
But if there is an occasional exception, please write to us at woofsandpurrs@pawfectlymade.com with your subscription email id and we’ll try and accommodate you, just that once. :)


How environmentally friendly are your deliveries?

we are very aware and responsible earth citizens and hence try our best to be as environmentally friendly as possible. we use plastic only on our packs because it helps retain the freshness of food (and is currently the most affordable option for us), but our treats packaging is 100% biodegradable, as is the rest of our packaging and even most of our processes are environmentally friendly.


payments

We adhere to a prepaid model. We accept the following secure digital payment methods via Razorpay:
- UPI
- Bharat QR
- All major debit and credit cards
- 50+ Netbanking Options
- Mobile Wallets


returns and refunds

returns

NO returns. Items once sold are not returnable.

refunds

In case of defects or pet not liking our food, we offer a full refund of the amount paid. the refund is processed to the same channel through which you have made the payment within 5-7 days of your request.


Can’t find what you are looking for? Reach out:

woofsandpurrs@pawfectlymade.com

frequently asked questions, fresh pet food

frequently asked questions Pawfectly made is a healthy, homemade pet food brand that is convenient to store, serve and order. through our frequently asked questions, we tell you why fresh homemade pet food is the right choice for your pet. dogs and cats have very specific diets and through our pet food calculator, we create the best customized meal for your pets. our frequently asked questions about pet food covers all aspects from creating a profile for your pet and ordering to delivering the best pet food in bangalore. head to our frequently asked questions to know more about why pawfectly made is the best fit for your pet.

We accept all major National credit cards, debit cards, netbanking, UPI, paylater options as available on razorpay, out payment gateway partner.
We currently do NOT accept international debit cards and credit cards.